Steadiness: Why Your Team Needs Your Reassurance During Crisis

If you’ve ever led in the midst of a crisis, no matter how large, you know that teams work together in a different way when challenges arise. Crisis times are stressful; there’s change happening at light speed; people are reevaluating responsibilities and asking questions.

As a leader, there’s one crucial element you must bring to your team during this time: a steady hand. In the midst of crisis, your people have a need for steady emotions; a steady mind; a calm demeanor. They need to know that they’re going to be okay—that you’re going to lead them through it.

It’s tempting to give into the overwhelming emotions that come with upheaval. It would be all too easy to allow anxiety and frustration to take over. As a leader, you can’t do this. You can have a breakdown later on, when the waters are calmer, and you’ve reached the other side. Right now, you’ve got to set the emotional temperature.

You see, your team members are...

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